Policies & Guidelines
Important information to ensure a smooth and enjoyable stay
Privacy Policy
How we collect, use, and protect your personal information
Learn about our commitment to protecting your privacy and how we handle your data when you book with us or visit our website.
Terms & Conditions
Rules and guidelines for booking and staying at our resort
Important terms governing your booking, stay, and use of our facilities and services at Clover Holiday Village.
Quick Guidelines for Your Stay
Check-in & Check-out
- • Standard check-in: 2:00 PM | Check-out: 11:00 AM
- • Early check-in/late check-out available on request (subject to availability)
- • Valid ID proof required for all guests at check-in
- • Advance payment confirmation required to secure booking
Resort Rules
- • Smoking is not permitted inside rooms or indoor areas
- • Pets are welcome - please inform us in advance
- • Quiet hours: 10:00 PM to 7:00 AM to ensure peaceful environment
- • Use of outdoor speakers requires prior permission
- • Please respect nature and help us maintain cleanliness
Safety & Security
- • 24/7 security and staff assistance available
- • Please use designated pathways, especially at night
- • Adult supervision required for children at all times
- • Follow safety instructions for adventure activities
- • Report any issues immediately to staff
Property Care
- • Guests are responsible for any damage to property
- • Please report any damages or issues immediately
- • Use amenities and facilities responsibly
- • Dispose of waste only in designated bins
- • Help us maintain our eco-friendly environment